• The plug in works seamlessly on our website. We did have a hiccup in our unique instance due to integration with AvaTax. The WordPress Support team is truly the best and got the issue resolved by working with Avalara and Square — which feels unheard of. The WordPress Support folks were also extremely responsive and kept me updated as this complicated issue was resolved.

    Obviously any plug in has its quirks, and implementation can differ based on each website’s unique set up. Rest assured, the WordPress team will be stellar if there are any issues. It took a while, but we got there and well worth the time and effort to me. WordPress support did all of the heavy lifting and had very thorough followthrough.

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  • Plugin Support Douglas I. a11n

    (@imodouglas)

    Hi @marciek, thank you for the feedback. I am happy to hear that you we were able to work with you to resolve your issue and that you found our team to be responsive.

    We really appreciate your feedback and please do not hesitate to reach out to us again if you ever need further assistance. We are always happy to assist. 🙂

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  • The topic ‘Great product, even better support team’ is closed to new replies.