Support » Plugin: Jilt for Easy Digital Downloads » Great plugin with fantastic support!

  • We use Jilt to recover abandoned carts for the premium WordPress plugins we sell using Easy Digital Downloads. I have used other abandoned cart plugins before (for WooCommerce instead of EDD) and find the Jilt software much more user-friendly.

    The Jilt control panel is modern-looking and easy to use. You can create several abandoned cart emails which are automatically sent to anyone who has entered their email address during the checkout process. You can easily track which emails have been sent and which have been recovered.

    In the 4 months we have been using Jilt, it has recovered 36 orders at a total value of $1,653.65. This is 32% of abandoned orders, which is pretty good. We have paid Jilt $116, so it has made us $1,537.65.

    I have contacted Jilt’s support several times, for example to request new features. Each time, I have received an incredibly personal and professional response directly from one of their developers. They are open and honest about the way they do business and bend over backwards to accommodate my requests and listen to feedback. For example, they have consulted me about a new feature they are developing to automatically create coupon codes to entice people back (and they even provided a handy workaround for me to use until it’s released).

    The best thing about Jilt is the free trial. When I signed up, the deal was that you only pay when they actually recover an abandoned cart for you, so you can’t lose!

    • This topic was modified 9 months, 4 weeks ago by  Barn2Media.
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