Support » Plugin: Visual Form Builder » Great plugin with a few issues

  • Form Builder works great, forms look awesome and information is stored in a very usable way.
    However, confirmation letters/page redirects and e-mail delivery are clearly an issue that the developer has struggled to wipe out, so expect some frustration.

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  • Plugin Author Matthew Muro


    Hey, thanks for the review!

    I wanted to take a moment to respond to these issues I’ve “struggled to wipe out.” Because this plugin is built to send emails a certain way, a way that was desired by users through the years, not every server is going to agree with that method. I’ve done my best over the years to find a common middle ground for most server configurations.

    Building a plugin that allows all of the features of Visual Form Builder AND guarantee 100% emails sent on the first try is really difficult if you consider the different server operating systems, configurations, misconfigurations, security, other plugin/theme conflicts, and who knows what else.

    Many people who install the plugin never have a problem. Those that do usually follow the instructions in the FAQ and that solves the problem.

    Again, thanks for your review! I hope this helps you and anyone else who might come across this understand it’s not because of my lack of trying. It’s just that some things are out of my control and is a bit more complex than me updating some code.

    Best regards,
    Matthew Muro

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