Great plugin, slow support

  • nino_ort

    (@nino_ort)


    5 years ago

    The plugin is good and simple and works quite well, although there a few things that could be improved to be excellent (bulk emails to clients or bulk mark invoices as paid for example).

    However the support is quite slow, more indeed for a paid plugin. I have open a ticket a month ago, which is still unresolved and within last week I have no news from support team after sending several messages to them… really sad…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SlicedInvoices

    (@slicedinvoices)

    5 years ago

    Can you please tell me your ticket number so I can check?

    I do not see any unanswered tickets in our support system, but if you tell me the number I’ll be happy to look it up.

    Regards,
    David Grant
    Developer of Sliced Invoices

    Thread Starter nino_ort

    (@nino_ort)

    5 years ago

    Sure, it is #66712.

    Andrew was giving me support until a week or so that he is completely missing….

    Thanks

    Plugin Author SlicedInvoices

    (@slicedinvoices)

    5 years ago

    I have replied on your support ticket, let’s continue the conversation there…

Viewing 3 replies - 1 through 3 (of 3 total)
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