Support » Plugin: Essential Addons for Elementor » Great Plugin, Responsive Customer Service

  • I purchased the pro version to use one specific pro-level plugin. I was having difficulty with its responsiveness. I went to the plug-in’s website to place a support ticket. I saw that a chat agent was online so I told them my issue. I waited a few minutes for them to respond. Then, the agent came on, took her time to understand my issue, wrote some custom CSS, and solved my issue. Later the agent thanked me for bringing this up and suggesting that they address this during their next update.

    All in all this was a great customer service experience; I told them my issue, and they quickly resolved it!

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