Support » Plugin: JS Help Desk (formerly JS Support Ticket) » Great plugin – Pro Version 2.1.2

  • I have been using and testing this plugin on 3 sites and It’s been a good experience.
    They are quick to respond to questions and have answered all of my requests.
    There is a a time zone difference so my request have all been answered overnight here.
    Easy to use
    Lots of functions
    Lots of configuration options
    Looks nice for end users and staff interfaces
    Control over user/staff/admin
    Ticket via email
    Courtious Support

    Very little to complain about considering the capabilities and support for the price.
    Some typos in the email templates. But easily resolved.

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