Support » Plugin: JS Help Desk (formerly JS Support Ticket) » Great plugin – Pro Version 2.1.2

  • mmccauleykm

    (@mmccauleykm)


    I have been using and testing this plugin on 3 sites and It’s been a good experience.
    They are quick to respond to questions and have answered all of my requests.
    There is a a time zone difference so my request have all been answered overnight here.
    Pros:
    Easy to use
    Lots of functions
    Lots of configuration options
    Looks nice for end users and staff interfaces
    Control over user/staff/admin
    Shortcodes
    Ticket via email
    Courtious Support

    Cons:
    Very little to complain about considering the capabilities and support for the price.
    Some typos in the email templates. But easily resolved.

  • The topic ‘Great plugin – Pro Version 2.1.2’ is closed to new replies.