• We ended up choosing SupportCandy as our new helpdesk, after testing three different plugins for WordPress. The plugin has a lot of different options included and is very customizable. So the job to create a helpdesk that meets your requirements should not be too difficult. The plugin could be used as is. But there is also a bunch of extensions available if one should need to create a more advanced helpdesk environment. I also have to add some credit to the support team. We have been in contact with them a couple of times, and they are always helpful and quick to reply. I have no problem to recommend using SupportCandy with WordPress as your new helpdesk.

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