Support » Plugin: Simply Schedule Appointments – WordPress Booking Plugin » Great Plugin. Even Better Support

  • The plugin works well and I’ve not had any problems with it.
    I offered a Free Service available to people anywhere in the world.
    A few people made apts and were confused by timezones. I and the server is on London / British Time. Some people in the USA, thought they were booking in their local time.
    I asked support if there was some way I could help with the confusion.
    Support, responded more quickly than many expensive paid for services. They did not seem to care I am using the free version, they were happy to help and gave some suggestions to try and see which helped the people using my service the most.
    Another surprise was they followed up to see if their suggestions had helped.
    Another really nice thing which seems to be rare these days. They did not mention, suggest or push for me to use the paid version. They gave genuine help.Which is very good considering there was not a bug or fault with their code. I was only asking for some ideas.

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