Support » Plugin: GamiPress » Great Plugin, but very poor documentation

  • WellHelloThere

    (@thebrazeneye)


    I love Gamipress. It does exactly what I need it to do. And the support is very, very good. Friendly and fast.

    There’s not a very robust user community out there that I can find. Well, I can’t find any community at all, actually, which is a disadvantage, but that’s certainly not Gamipress’s fault.

    My only complaint about Gamipress concerns the documentation.

    While extensive, the documentation was written in English by someone who does not know English well. There are errors in about 90% of the sentences, so it is very, very difficult to understand. You have to guess at what the writer meant, and if things don’t work the way you expect, you have to think about what else the writer may have meant and try again. It’s tedious and frustrating.

    With enough trial and error, one can figure it all out, but I’ve wasted several days trying to resolve problems that could have been easily fixed had the documentation been clearly written.

    To their credit, when I brought a language error to the attention of Gamipress, they did change the wording in that part of the doumentation, but they really need to have someone who is an expert in English to rewrite their documentation entirely, because that one error is just one of many hundreds of errors.

    Other than that, Gamipress is fantastic.

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  • Plugin Author rubengc

    (@rubengc)

    Hi @thebrazeneye

    Thank you very much for your review!

    We really appreciate it 🙂

    GamiPress is an open source plugin that provides a great amount of functionalities for free (not just GamiPress, also all the +50 free plugins you can find on wordpress).

    Since is open source anyone can contribute through translations, coding, suggestions and bug reports, so, if you find any error in any of our texts, please, feel free to report us all of them so with your contribution you can improve the GamiPress experience to upcoming users.

    If you have any further questions, do not hesitate to contact us.

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