Great plugin, but no Reply-To support

  • Sphered

    (@sphered73)


    7 months, 1 week ago

    The plugin works great with the Zoho Mail account. Unfortunately, WordPress forms currently don’t include the Reply-To header, which makes it inconvenient for our client to confirm bookings. We had this feature working previously using another SMTP plugin with Brevo, so we know it’s possible. Please consider adding support for Reply-To headers in WordPress forms as a priority update. This functionality is essential for proper communication flow, and I’ve seen multiple users requesting it over the past year – both here and on the Zoho Community forum.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zade

    (@nothin7)

    5 months ago

    I was able to get a ReplyTo address added to email sent via WordPress using the Send Mail As pane in Zoho settings: https://a.cl.ly/NQumndLd

    Tested and worked with a Jetpack form submission and a WooCommerce order notification

    Thread Starter Sphered

    (@sphered73)

    4 months ago

    Thanks for the tip, but this sets one Reply-To address for all emails. We wanted to set it to addresses submitted in the form, so this header changes every email. I already used another SMTP plugin and connected Zoho to it. I had to do a lot of digging because the system ignored a lot of emails, but whitelisting domains finally did the thing. Many sites are victims of the Zoho antispam protection by default, so if anyone’s struggling with the same issue, there you go: Admin console -> Security & compliance -> Spam control -> Trusted list -> Trusted domains -> Here add your site domain and brevo.com for example as in my case.

    HookSEO

    (@hookseo)

    3 months, 2 weeks ago

    The problem is the reply-to logic in the plugin. 1. The “to” address must be exactly the same as the configured “from” email and 2. there is only one recipient. (line 737-747).

Viewing 3 replies - 1 through 3 (of 3 total)

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