Support » Plugin: HubSpot - CRM, Email Marketing, Live Chat, Forms & Analytics » Great plugin but having problems with slack integration

  • Resolved danielgc

    (@danielgc)


    This is a great plugin.

    Yesterday I was able to setup the integration, and when someone writes in a livechat in my site, I receive a notification in the slack channel I selected; but when I try to answer from within slack, the text is not being displayed in the livechat widget 😞

    The weird thing is that it worked for a couple hours and suddenly, the widget living on my wordpress site stopped receiving the messages from slack. If I answer from the hubspot website, I can see the replies in the widget, so the only problem is from slack to livechat widget.

    Thx in advance!

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