Support » Plugin: Social Media Share Buttons & Social Sharing Icons » Great plugin but doesnt work with woocommerce

  • fordeindustries

    (@fordeindustries)


    Loved the plugin but it disables my short description visual editor with my wootheme so cant keep it. Developers need to look into this other then that it would be good

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author socialdude

    (@socialdude)

    Thanks for your feedback fordeindustries. Please first let us know of issues, giving us a chance to fix it, before you give us a negative rating. Let me look into it and get back to you.

    fordeindustries

    (@fordeindustries)

    ok please do. And i would happily change it.

    To better guide you When using a wootheme and woocommerce plugin in the products section where you enter your shirt description in the lower visual editor (which is needed) the plugin seems to be clashing with it some how disabling the ability to write your short description of your product.

    Thanks for the reply

    Plugin Author socialdude

    (@socialdude)

    The developers responded, they said they need access to the admin area to see the issue live. Would you be fine giving them access for a short while? They are available back coming monday, I ping you then again, ok? We can also discuss this on support at ultimatelysocial dot com

    Plugin Author socialdude

    (@socialdude)

    Hi fordeindustries,

    Are you fine with providing us the details so that we can check?

    Thank you!

    John

    Plugin Author socialdude

    (@socialdude)

    Hi fordeindustries,

    We just uploaded a new version of the plugin which should have those issues fixed – could you please upgrade and check?

    Thank you!

    Cheers, John

    Plugin Author socialdude

    (@socialdude)

    Hi fordeindustries,

    Did you have a chance to check the new plugin?

    If everything is working fine, we’d really appreciate if you could adjust your rating as you mentioned you will. Thank you!

    Kind regards,

    John

    Hello actually the plugin is now conflicting with my Final Tiles Grid Gallery for WordPress plugin and my WOOPS – WooCommerce Product Slider and Carousel plugin. SO i had to disable it again after patiently waiting for some time. But for what its worth i downloaded the latest version being i was patiently waiting and it did correct the woocomerce plugin short description conflict. So cheers to that!

    Plugin Author socialdude

    (@socialdude)

    Ok, good to hear that. Could you please adjust your rating? If there are any conflicts which persist please let us know, ideally you send us your temporary access details so that we can have a look at it ourselves. Please email us at support at ultimatelysocial dot com. Rgds, John

Viewing 8 replies - 1 through 8 (of 8 total)
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