Great Plugin and Amazing Support From Piotrek Bodera

  • Bilal Waheed

    (@bwaheed598)


    3 months, 3 weeks ago

    I was experiencing an issue where the shipping cost was not being calculated correctly. I contacted their support team through the form on their website, and their support agent, Piotrek Bodera, reached out to me via email. He was extremely kind and professional. He answered all my queries and successfully resolved my shipping issue.

    The problem was that I had enabled the insurance checkbox for international shipping, which was causing an API error. USPS does not allow that insurance option for international shipments, so the API returned an error: “One or more extra services are not available for international pieces in this price group.”

    After disabling the insurance option, everything started working perfectly. Thanks to Piotrek Bodera! Their support is truly top-notch.

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  • Plugin Support Piotrek Bodera

    (@nerdontour)

    3 months, 3 weeks ago

    Thank you so much for your heartfelt review. It’s incredibly motivating to hear how our support team helped resolve your issue. I’m especially grateful that you noticed the time I took to listen, troubleshoot, and find a clear solution. It’s fantastic when users like you recognize the value of our expertise and kindness. Thanks again for sharing your experience; it means the world to our whole team.

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