Support » Plugin: Slimstat Analytics » Great plugin and a great support team

  • I run a busy wordpress site and entirely depend on the accuracy of Slimstat Analytics to make decisions about what people like and how they respond to my writing.

    But… I have had a snag: the site is managed by Sitelock and therefore it is run through a firewall… and it was impossible to filter out some fake visitors by their IP address… but they had one common characteristic: they all used Windows 8.

    I asked the support team to help and they immediately commissioned the developer, within a day they sent me a version that allowed me to filter out fake users by their operating system… and it worked.

    I am getting a lot more realistic view of who is visiting the site, and I am happy I asked… and very satisfied.

    Thank you.

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