WooCommerce - excelling eCommerce
Great plugin (2 posts)

  1. Mohney20
    Posted 1 year ago #

    This is a great plugin and I will honestly use it again, the only issue I experienced was with the support forum.

    I had an issue with one of the free themes and posted a new thread because I couldn't find an old one that shared sufficient similarities. I then left the forum to continue investigating the issue on my own to see if I could solve it, I fixed the problem a few hours later, and moved on to other things.

    2 months later I was reviewing my profile and saw an unresolved thread on my wall, I had completely forgotten I had opened it, it was completely untouched. I typed out a response detailing how I had solved the issue and marked it as resolved, and left slightly disappointed because no one had attempted to assist me.

  2. Andrew
    Forum moderator
    Posted 1 year ago #

    When you say support forum are you referring to WordPress.org? It wouldn't be that strange not to have received support from WordPress.org because it's run by volunteers and topics can easily be missed, whereas I can understand your point if you're talking about WooTheme's forum.

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