Support » Plugin: Customizer Export/Import » Great idea, but it's not working…

  • artc1209

    (@artc1209)


    Hi,

    Trying to use this to migrate settings from a development site using the West theme to West Pro (the theme blows away all custom settings, if you update, but that’s a separate issue).

    In any case, I export, and the file is downloaded.

    When I try to import, I get an error message saying:

    “The page at _web site_.com says:
    Error importing settings! Please check that you uploaded a customizer export file.”

    Same response trying to import back to the original environment, or after any theme switches.

    Anything to check?

    Art

    https://wordpress.org/plugins/customizer-export-import/

Viewing 4 replies - 1 through 4 (of 4 total)
  • aykay4k

    (@akoukoullis)

    Open the export file in a text editor and check whether there are any php errors outputted before or after the JSON export data. If you have WP_DEBUG set to true then chances are this is the problem.

    Bereshka

    (@bereshka)

    where is that export file?

    Plugin Author Justin Busa

    (@justinbusa)

    Hey @bereshka, it should show up in your downloads folder on your computer after clicking the export button.

    Bereshka

    (@bereshka)

    oh, i see, I got it, but didn’t find any errors

Viewing 4 replies - 1 through 4 (of 4 total)
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