• `The plugin helps to create great forms and allows many application possibilities. For that I would like to give it 5 stars and for that I had also used it for a year in the pro version (on several websites), as I was within a reasonable price range thanks to a discount code.
    Now the pro version has expired and as expected I can’t create new forms – no problem at all <strong>BUT I can’t access any data at all anymore</strong>! All old messages, collected form data etc. have now disappeared behind a pop-up! So I have to buy an annual licence again so that I can access MY old data? This is incredibly damaging to my business and I will definitely not fall into this trap again!

    So anyone who wants to use HappyForms should definitely<strong> be aware that it is a decision that cannot easily be reversed</strong>.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Scott Rollo

    (@scotthappyforms)

    Bummer! So sorry to hear about this tricky situation, @philipptree.

    Would you please email us? We can walk you step-by-step through downloading your data without having to renew. We’d never block that from you — you own it.

    Again, really sorry about this hiccup. It sounds more like a bit of miscommunication than anything. Don’t sweat it — we’ll get this sorted out over email 🙂

    • This reply was modified 1 month, 1 week ago by Scott Rollo.
    • This reply was modified 1 month, 1 week ago by Scott Rollo.
    • This reply was modified 1 month, 1 week ago by Scott Rollo.
    Plugin Support Scott Rollo

    (@scotthappyforms)

    Hey again, @philipptree 👋

    I haven’t seen an email from you. We really want to help.

    When you have some time, please email and we can walk you step-by-step through downloading your replies without needing to renew.

    Let us know when you’re ready.

    Plugin Support Scott Rollo

    (@scotthappyforms)

    Sorry we haven’t heard from you, @philipptree.

    For anyone else reading this, just know, we absolutely can help you download your replies after your membership expires.

    Just emails us and we’ll guide you through the steps.

Viewing 3 replies - 1 through 3 (of 3 total)
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