• I feel guilty giving less than five stars to an otherwise outstanding free plugin, but the banner informing me about virtual locations that won’t go away, as well as the popup urging me to review the plugin, are DRIVING ME MAD

    • This topic was modified 1 year, 3 months ago by sonofbruce.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Marcus

    (@msykes)

    Hello, are those popups not going away even when you dismiss?

    If not (and of course, sorry, that’s not the intention, nor what usually happens!) then it’s likely an AJAX issue that’s blocking the dismissal from getting registered when you click that ‘dismiss’ icon/button.

    The fastest solution is probably installing WP Safe Mode (our plugin), enabling safe mode just for you with only EM enabled, and then disabling the popups. If that still doesn’t work, try getting in touch with us directly and we can give a more specific suggestion.

    Hopefully then they’ll go away and you won’t have further issues.

    Thanks for the 4*, that’s very generous if there’s a non-stop pop-up 🙂 Maybe it’ll stop when you change it to 5*? (joke)

    • This reply was modified 1 year, 3 months ago by Marcus.
    Thread Starter sonofbruce

    (@sonofbruce)

    Thanks for the suggestion. Didn’t work, though.

    Thread Starter sonofbruce

    (@sonofbruce)

    I have a better suggestion: How about eliminating the pop-up altogether? Popup ads are a blight upon the web, just terrible UI… as I’m sure you realize.

    Plugin Author Marcus

    (@msykes)

    In an ideal world, yes (in 10+ years we haven’t)… but… if we don’t ask people to review a plugin, they more often don’t unless there’s a problem! Small trade-off for a free plugin which we’re regularly updating and maintaining IMO.

    What we will do though is make sure there’s a count-down so even if you can’t dismiss it due to plugin clashes etc, after x displays it’ll just stop.

    Plugin Author Marcus

    (@msykes)

    As for the issue of it not disappearing, for now; try adding these lines of code to your site, such as your theme functions.php, load your page once, and then delete it.

    get_site_option('dbem_data');
    if( !empty($data['admin-modals']) ){
    	unset($data['admin-modals']);
    	is_multisite() ? update_site_option('dbem_data', $data);
    }
Viewing 5 replies - 1 through 5 (of 5 total)
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