Support » Plugin: Duo Two-Factor Authentication » Duo Mobile It’ not free

  • rodolpheb98


    Work perfectly but Duo Mobile is not free.
    When I add a fifth user and website, you have blocked all the options of my free account.
    And you want than I upgrade my account on premium although I don’t have reached the maximum number of user and website.

    • This topic was modified 2 years ago by  rodolpheb98.
    • This topic was modified 1 year, 10 months ago by  rodolpheb98.
    • This topic was modified 1 year, 9 months ago by  rodolpheb98.
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  • They are promising up to ten users for a free version. Have you managed to get that?


    Plugin Author Duo Security


    Hi rodolpheb98,

    The Duo Free plan is absolutely free for up to 10 users, and WordPress application protection is included.

    When new customers sign up for a Duo account, we automatically start a 30 day trial of our Duo Access plan, allowing the opportunity to explore and test the features of that paid edition.

    When the 30 day trial expires, we automatically switch users to the 10 user Duo Free plan. This plan remains free forever, but any features of the Access plan enabled during the trial are disabled.

    The switch from the expired Access plan trial to the Free plan shouldn’t have affected your user count or WordPress application functionality.

    I invite you to give Duo another try. Your account is still active on the Duo Free plan with five users.

Viewing 3 replies - 1 through 3 (of 3 total)
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