Support » Plugin: WPKoi Templates for Elementor » Great design but the site is constantly closing

  • sebnem1

    (@sebnem1)


    I fell in love with the amazing design, the site is constantly closing
    The site is constantly down. The capacity of my 10-year system is certain. I increase the purchased capacity by 3. But it’s not enough. I’m ranking high on Google, but now my ads are taking off because it’s constantly being closed. I bought it looking at the design but it doesn’t work. Also the given version of Element is insufficient for design.
    greenboxstudyokiralama.com

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  • Plugin Author wpkoithemes

    (@wpkoithemes)

    Hi sebnem1,

    I am really sorry to hear about the issue!
    I am not exactly sure, how Your site is closing or goes down. I checked Your site and worked fine for me. Do You get any error message? Did You ask Your host about the issue? The error log contains any detail about the error? Maybe only the settings don’t fit to the site.
    Here You can find some details about the minimum requirements:
    https://elementor.com/help/requirements/

    WPKoi products try to be lightweight, but if You have resource issues, You can disable functions that You don’t use. At Appearance-> Lalita admin menu try to disable the updater and some other modules. You can also disable elements at WPKoi Elements admin menu.

    If You find difficult to edit with Elementor, try to check the following links. There are a lot of tutorial and forums about the usage.
    https://elementor.com/help/
    https://elementor.com/academy/get-started/
    https://elementor.com/help/how-to-change-font-size/
    https://elementor.com/academy/margin-and-padding-basics-in-elementor/

    I hope these help to make Your site better. I am sorry again for the negative experience.

    Regards,
    wpkoithemes

    Thread Starter sebnem1

    (@sebnem1)

    There is a problem with the template. High CPU-RAM Usage.
    I think there is high cpu usage due to infinite loop errors, unnecessary mysql queries etc. in the software. You should fix this software issue. I’m no stranger to Elementor.

Viewing 2 replies - 1 through 2 (of 2 total)
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