As a business owner and as a webmaster i needed a chat that can be fast and have the option to request name and email of the person that wants to start a chat with us.
i sent an email to the support on Sunday afternoon and the expected respond time was for Monday – Friday between business the hours, that i totally understand but Zack from Formilla Support answered in less than 15 min !
this is what i call good support and customer service, 5 star all the way!
i also recommend to buy the Live Chat Premium Plus – Yearly with 20% Discount as well.
super nice team and app that works with any smart phone for you as the agent and also for user with mobile phone and or desktop computer etc.
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