Support » Plugin: WordPress Zero Spam » Gravity Forms w/ Stripe won’t process

  • Resolved Ed Ellingham

    (@spednix)


    Hello,

    We’ve been using this plugin for a while, but it seems that after a recent update we need to disable it on site’s using Stripe for payments.

    I’m not sure which update caused it. A client just recently made us aware of the issue.

    Thanks,

    Ed

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ben Marshall

    (@bmarshall511)

    Hey Ed, I’ll need more information. The recent update (https://wordpress.org/support/topic/gravity-forms-not-being-detected/#post-13195649) actually enabled support for Gravity Forms before there was an issue with it not loading the needed functionality.

    Can you provide me the URL you’re having issues on, the version of WPZS, any additional plugins you have that alter the form functionality (in this case sounds like a stripe add-on), etc.

    The more details the better so I can reproduce, track down, and fix any issue.

    Thread Starter Ed Ellingham

    (@spednix)

    Hi Ben,

    I’ll setup a staging site in a bit. I don’t want to take payments down on the live site.

    Thanks,

    Ed

    Thread Starter Ed Ellingham

    (@spednix)

    Hi Ben,

    I apologize for the delay in providing a staging site.

    I had an update though. Over the weekend I had another client having Stripe blocked on a different server, different theme, etc.. Of course, there could still be a common link between the two, just thought I’d share.

    Also, this morning a client reached out because their User Registration form stopped working.

    Unfortunately, I’m having to disable the plugin on multiple sites.

    Is it possible to make this plugin enable/disable per individual form? That way I (and other users) could disable it for specific forms with specific functionality? Some forms are more complex than a contact form and these are the ones having issues, and really, I don’t need spam protection on a form that is complex because bots will fail to fill out all the necessary fields.

    Thanks,

    Ed

    Plugin Author Ben Marshall

    (@bmarshall511)

    Hey Ed, that’s definitely something to think about. Feel free to submit a feature request here: https://github.com/bmarshall511/wordpress-zero-spam/issues

    Let me know as soon as you get that staging site setup and I’ll dig in.

    Plugin Author Ben Marshall

    (@bmarshall511)

Viewing 5 replies - 1 through 5 (of 5 total)
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