Support » Plugin: Popups for Divi » Gravity forms not showing in popup

  • Resolved poonasor

    (@poonasor)


    I have a bunch of pops up with gravity forms in each and the gravity form is not showing, its there but with a display:none on it, usually cause of a JS issue.

    There is also the following in the console log
    (4) [DiviAreas] Invalid CSS rule .is-content-justification-center) .wp-block-button.aligncenter front.min.js?ver=2.3.6:1

Viewing 5 replies - 1 through 5 (of 5 total)
  • I have the same problem as of this morning. I updated to Gravity 2.5.5 this morning and noticed the problem after that.

    • This reply was modified 11 months, 3 weeks ago by sattva11.

    Same problem here. The Gravity Forms are not working with popup. Either the form isn’t showing reCaptcha or if I am disabling the reCaptcha, the form isn’t submitting anything.

    Have any of you found an alternate solution for displaying gravity form in popup? I was so happy with this plugin but it appears to be unsupported (last update 3 months ago, and no response from customer support). I am going to have to abandon and find another way.

    🙁

    Hello @poonasor,

    Apologize for the inconvenience!

    We have not received such issues with the gravity form but would love to have a look at your website URL. However, the error message is more of a warning sign caused by a wrong css. This issue is already addressed and will be marked as a warning message in the next update.

    Please get back to me, in-case of any query.

    Regards,
    Syed

    Plugin Author Philipp Stracker

    (@strackerphil-1)

    Hi @poonasor

    Here’s a quick update on the issue: We have addressed the messages about “Invalid CSS rules” in the recent plugin updates. They are gone once you update to version 3.0.2

    About the Gravity Forms issue, you, @zeeshanx and @sattva11 experience: Please take a look at our knowledge-base article on using Gravity Forms inside Popups.

    We frequently test Gravity Forms inside Popups, and there is no issue when using the ajax="true" option, as described in that article.

    In case you experience issues with Gravity Forms even when using the ajax flag, please open a new ticket and let us know the URL of the website, so we can review the individual case … because, as mentioned, Gravity Forms work well on our dev sites …

    BTW, you can also share those details privately by submitting an email ticket via divimode.com/get-support

    Thanks, and happy Popup-ing 🙂 Philipp

Viewing 5 replies - 1 through 5 (of 5 total)
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