• Resolved 37

    (@mikegandy)


    My Gravity Forms notifications have been sending just fine the entire time I’ve used your plugin, but I just updated your plugin (and made no other changes to the site) and suddenly I’m getting the emailed notifications with just the html code without it enabling the html view. Is there a new setting I need to check off? I can’t seem to figure it out.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter 37

    (@mikegandy)

    Nevermind, I switched to WP Mail SMTP and it fixed my problem. See ya!

    Very mature reply, good luck.

    We are currently experiencing the same issue. Can you provide a patch or the previous version to put on my websites?

    I actually did a rollback of the plugin and it was still only sending my gravity form in HTML. I disabled your plugin until I hear from you. Thank you.

    Can you rollback to 2.0.6?
    You can use the plugin wp-rollback

    I will do that now and test.

    That worked! Will you have a patch in the next update/do you know what is causing this issue?

    Can you post your diagnostic test? It will help me debug this.

    Mailer: phpmailer
    HostName: rapidsrepro.com
    cURL Version: 7.47.0
    OpenSSL Version: OpenSSL/1.0.2g
    OS: Linux Njm-rapidsrepro 5.0.0-1026-gcp #27~18.04.1-Ubuntu SMP Fri Nov 15 07:40:39 UTC 2019 x86_64
    PHP: Linux 7.2.21-1+ubuntu16.04.1+deb.sury.org+1 en_US.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 5.3.2 en_US UTF-8
    WordPress Theme: The7
    WordPress Plugins: ManageWP – Worker, Gravity Forms, The7 Ultimate Addons for WPBakery Page Builder, ActiveCampaign, Akismet Anti-Spam, WP AutoTerms, Better Search Replace, Classic Editor, Connects – Active Campaign Addon, The7 Convert Plus, The7 Elements, Fancy Product Designer, Google Analytics Dashboard for WP (GADWP), Anti-Malware Security and Brute-Force Firewall, Gravity Forms ActiveCampaign Add-On, The7 WPBakery Page Builder, Loginizer, MaxButtons, Phoenix Media Rename, Post SMTP, Q2W3 Fixed Widget, Redirection, Sharify, Sucuri Security – Auditing, Malware Scanner and Hardening, Ultimate Carousel For Visual Composer, Website Toolbox Forum, WooCommerce, Yoast SEO, WP All Import Pro, WP Extra File Types, WP Rocket, WP Rollback, NextGEN Gallery
    WordPress wp_mail Owner: /www/rapidsrepro_787/public/wp-includes/pluggable.php
    WordPress phpmailer_init Action(s): FPD_Admin->init_phpmailer, FPD_WC_Order->init_phpmailer
    Postman: 2.0.6
    Postman Sender Domain (Envelope|Message): rapidsrepro.com | rapidsrepro.com
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SendGrid API (https://api.sendgrid.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 815 | 5

    @tifventura

    I did some tests with Contact form 7 and Gravity forms 2.4.16 and everything looks great.

    In which part of Gravity Forms the HTML is breaking? notifications? what is the field type the contain the HTML? User input or prefilled by you?

    can you try the dev version? upload with FTP.
    https://downloads.wordpress.org/plugin/post-smtp.zip

    If you want you can overwrite one file:
    /post-smtp/Postman/Phpmailer/PostsmtpMailer.php

Viewing 11 replies - 1 through 11 (of 11 total)
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