Title: Gravity Forms No Access Loop
Last modified: May 9, 2019

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# Gravity Forms No Access Loop

 *  Resolved [imdigiservices](https://wordpress.org/support/users/imdigiservices/)
 * (@imdigiservices)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-no-access-loop/)
 * We’re using the gravity forms extension and have followed the instructions in
   the documentation.
 * We’ve added the “DLM – GF Lock” field to the form, we’ve locked the download 
   to use the correct form.
 * But when a user tries to access the form it just redirects them back to the no
   access page. If you then fill in the form found on this page it again loops you
   back to the sane page but no download happens.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgravity-forms-no-access-loop%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [netherscurial](https://wordpress.org/support/users/netherscurial/)
 * (@netherscurial)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/gravity-forms-no-access-loop/#post-11517698)
 * I am having the same problem
 *  [fregan](https://wordpress.org/support/users/fregan/)
 * (@fregan)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/gravity-forms-no-access-loop/#post-11540220)
 * How did you resolve this issue? I just tested y=using your link and it worked
   fine. I am experiencing the same issue currently here: [https://financialfitnessgroup.com/resources/#resourceStart](https://financialfitnessgroup.com/resources/#resourceStart)
 *  [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/gravity-forms-no-access-loop/#post-11567285)
 * Hello,
 * I apologize for the delay in replying.
 * Please note that according to the forum rules, we are not allowed to offer support
   of premium products on WordPress.org. Please contact us directly at [support@download-monitor.com](https://wordpress.org/support/topic/gravity-forms-no-access-loop/support@download-monitor.com?output_format=md)
   using the same email address used to purchase our plugin.
 *  Thread Starter [imdigiservices](https://wordpress.org/support/users/imdigiservices/)
 * (@imdigiservices)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/gravity-forms-no-access-loop/#post-11567784)
 * [@hchouhan](https://wordpress.org/support/users/hchouhan/) I’m already in discussions
   with your support team and they are working on a solution for me to test.
 *  Thread Starter [imdigiservices](https://wordpress.org/support/users/imdigiservices/)
 * (@imdigiservices)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/gravity-forms-no-access-loop/#post-11567793)
 * [@fregan](https://wordpress.org/support/users/fregan/) we’ve not resolved it 
   fully, we got our hosts to not cache the download pages however displaying the
   download via a shortcodes still won’t work with a cache which is not good enough,
   the support team are trying to come up with a solution.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Gravity Forms No Access Loop’ is closed to new replies.

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## Tags

 * [no access](https://wordpress.org/support/topic-tag/no-access/)

 * 5 replies
 * 4 participants
 * Last reply from: [imdigiservices](https://wordpress.org/support/users/imdigiservices/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/gravity-forms-no-access-loop/#post-11567793)
 * Status: resolved