Title: Gravity Forms and SMTP
Last modified: August 21, 2016

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# Gravity Forms and SMTP

 *  [alyssaster](https://wordpress.org/support/users/alyssaster/)
 * (@alyssaster)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/gravity-forms-and-smtp/)
 * The site in question: [http://www.oasysic.com/contact](http://www.oasysic.com/contact)
 * I’m having issues with Gravity Forms admin notifications. Currently there are
   three different email domains set to receive the notifications. Everyone receives
   them, except for the one @oasysic.com. This user can receive emails, but is unable
   to receive notifications from the site.
 * The @oasysic.com emails are handled via Google Apps. I have tried using an SMTP
   plugin with Gmail configurations, but then the site is not able to send anything
   out or even connect to the mail server.
 * We did not experience any of these problems when we were testing from our dev
   server. It’s something we’re only now experiencing since the site is on a different,“
   live” server. I’ve been trying to communicate with the web host of the “live”
   server, but so far he has been unsupportive in trying to resolve the issue.
 * Can anyone offer any insight as to why this is happening on the new server, and
   what I can do to fix it so that the people with @oasysic.com emails can receive
   notifications from the site?
 * (Also any advice on how to communicate this all to the web host would be helpful
   too.)
 * Thanks in advance!

Viewing 1 replies (of 1 total)

 *  [Dave Naylor](https://wordpress.org/support/users/wpranger/)
 * (@wpranger)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/gravity-forms-and-smtp/#post-4708263)
 * If two out of three people are receiving the emails, the problem isn’t a WordPress
   one. It’s a possiblity that the oasysic.com emails aren’t actually leaving the
   server and are perhaps being delivered to local user accounts.
 * You need to read the server mail logs to see what’s actually happening.

Viewing 1 replies (of 1 total)

The topic ‘Gravity Forms and SMTP’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Dave Naylor](https://wordpress.org/support/users/wpranger/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/gravity-forms-and-smtp/#post-4708263)
 * Status: not resolved

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