• Resolved adisbr01

    (@adisbr01)


    Hi
    I have premium lisence and the signature merge doesnt work.
    I send you support ticket and got no answer (I gave you admin access but no reply)
    Please help to get it solved.

    • This topic was modified 7 years ago by adisbr01.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author gravity2pdf

    (@gravity2pdf)

    We replied to your ticket. Please check your junk folder, if it’s not there please let me know so I can trace the email.

    At this time there is no way to add a signature dir Columbus to a specific page only as an add on page. This is a PDF limitation with adobe. We have investigated options to work around this and accomplish an alternative, but in th current build ther is not a way

    Thread Starter adisbr01

    (@adisbr01)

    I didn’t recieve any email (not in the junk).
    You have a post saying you have this option and this is the reason I purchased the premium plugin..
    Sign PDF Documents using Gravity Forms

    So, what you saying is that this feature does not exist?

    Plugin Author gravity2pdf

    (@gravity2pdf)

    it’s clearly documented on our site and in our signing workflow videos exactly how signatures work. Our approach is the exact same as any paid eSign app, like approveme, adobe sign, right signature and so on. All of the eSign platforms collect a signature and append it to the document on a signing page. Our plugin works the exact same way.

    The reason for this is how pdfs work adobe does not allow for a method of placing a signature on a signature field programmatically.

    bdbrown

    (@bdbrown)

    Sidenote to @adisbr01 – I notice you’ve opened several support topics here, all related to the paid version of this plugin. As the plugin author is aware, they cannot offer support for a commercial version of their plugin on these forums. If you need additional support please contact the author on their website:
    https://www.gravity2pdf.com/contact-us/

    Thread Starter adisbr01

    (@adisbr01)

    @gravity2pdf
    I would appriciate if you can send my email so i can have this issue off topic.
    My email is –[email removed]
    Thanks

    • This reply was modified 7 years ago by bdbrown.
    bdbrown

    (@bdbrown)

    @adisbr01 – Please do not post email addresses in the forums:
    https://make.wordpress.org/support/handbook/forum-welcome/#the-bad-stuff

    You have found the solution to this problem?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘gravity 2 pdf form signature merge problem’ is closed to new replies.