Title: Gravatars2 plugin installation issues
Last modified: August 18, 2016

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# Gravatars2 plugin installation issues

 *  [richards1052](https://wordpress.org/support/users/richards1052/)
 * (@richards1052)
 * [19 years, 4 months ago](https://wordpress.org/support/topic/gravatars2-plugin-installation-issues/)
 * Someone’s just recommended Gravatars2 to me. But I’m having trouble figuring 
   out which directories to upload the files to. My blog’s root director is ‘tikun_olam.’
 * I’ve installed the files to the directories as best as I could follow the directions.
   I activated the 2 plugins. But when I went to Options->Gravatars, I saw this 
   msg:
    “/home/richard2/domains/richardsilverstein.com/public_html/tikun_olam/wp-
   content/gravatars/global is not writable.” I know for a fact that the Global 
   directory IS writable as I CHMODed it myself. So I’m guessing that I don’t have
   the Global directory & perhaps other files/folders in the right place.
 * I’d be grateful if someone might look over what I’ve done & tell me where I went
   wrong:
 * 1. gravatars2-cache-refresh.php file is in tikun_olam (i.e. root) directory
    
   2. gravatars folder (containing Global & Local folders) is in wp-content directory
   3. gravatars2-wpcron.php & gravatars2.php in plugins directory
 * And finally, installation instructions suggest you extract the zip file directly
   to the root directory where the files/folders will automatically place themselves
   in the proper directories. I usually extract my files locally (using Winzip) 
   to my Desktop folder & then upload fr. there to the server. It would’ve been 
   wonderful if I could’ve extracted direct to my root directory & avoided the mess
   I’ve gotten myself into. How does one extract a zip file directly to one’s root
   directory?

Viewing 1 replies (of 1 total)

 *  Thread Starter [richards1052](https://wordpress.org/support/users/richards1052/)
 * (@richards1052)
 * [19 years, 4 months ago](https://wordpress.org/support/topic/gravatars2-plugin-installation-issues/#post-497647)
 * I’ve resolved the CHMOD issues. But others still remain. I’ve tried to follow
   the author’s instructions about installing code in the css stylesheet & comments.
   php files. I’ve also tried to add the correct path to my personal gravatar file.
   I’ve also deactivated the Gravatar.com plugin which I used to use.
 * But when I look at existing/old comments of mine, there’s no gravatar displaying.
   So I’m at a loss what could be wrong.

Viewing 1 replies (of 1 total)

The topic ‘Gravatars2 plugin installation issues’ is closed to new replies.

## Tags

 * [comments.php](https://wordpress.org/support/topic-tag/comments-php/)
 * [folder](https://wordpress.org/support/topic-tag/folder/)
 * [global](https://wordpress.org/support/topic-tag/global/)
 * [root](https://wordpress.org/support/topic-tag/root/)
 * [Stylesheet](https://wordpress.org/support/topic-tag/stylesheet/)
 * [zip](https://wordpress.org/support/topic-tag/zip/)

 * 1 reply
 * 1 participant
 * Last reply from: [richards1052](https://wordpress.org/support/users/richards1052/)
 * Last activity: [19 years, 4 months ago](https://wordpress.org/support/topic/gravatars2-plugin-installation-issues/#post-497647)
 * Status: not resolved

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