Fancier Author Box by ThematoSoup
[resolved] Gravatar not working (6 posts)

  1. swoledge
    Posted 2 years ago #

    I have the author box showing on two websites. On the first one everything worked perfectly. The second however, is not showing my gravatar. I have added the new email address, but to no avail. What does the Author box use to connect to the gravatar?


  2. Slobodan Manic
    Plugin Author

    Posted 2 years ago #


    It's a built-in WordPress function, so there's nothing in our plugin that could cause Gravatars not to show. Do they show elsewhere in your site?

    For all future support requests please use our dedicated support forum:


  3. swoledge
    Posted 2 years ago #

    No, not on that site. What does the plugin look for in Gravatar to pull in the image. I'm wondering if I've set something up wrong but had not problems with the last site. I'm using the same Gravatar account and just added the new email address. Would that be the problem? do I have to set up a new Gravatar account perhaps? The site is http://www.organicnewz.com

  4. WPyogi
    Forum Moderator
    Posted 2 years ago #

    Gravatars "connect" via email addresses - so yes, the gravatar account needs to use the same email as the user account you want that to show up on.

  5. swoledge
    Posted 2 years ago #

    I've resolved the problem I think. I had to use the same email address as the other site. I assumed that by adding the new email to my Gravatar profile, it would pick up from that, but obviously not. I guess if I want to use the new email address in my user settings, I'd have to set up another Gravatar account.

  6. chennicole2013
    Posted 2 years ago #

    My gravatar had been working until yesterday. Now when I comment on someone else's blog or click like on the person's post, nothing shows up. What happened?

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