Gravatar not appearing (8 posts)

  1. ariamythe
    Posted 2 years ago #

    By default, this theme is supposed to place the Gravatar of the admin e-mail in the header. However, mine is only displaying a gray silohuette. I have double checked my e-mail and confirmed that Gravatar works fine on other sites. Any ideas why it's not showing up in this theme?

    This is the website: http://www.ariamythe.com/

  2. Hi there, would you mind giving me a link to your Gravatar profile so I can have a look and see what might be going on?

    For example, here's mine: http://en.gravatar.com/kathrynwp


  3. Ah, is it http://en.gravatar.com/ariamythe ?

    If so, could you double-check that email on that profile (visible bottom left) is the same as the one that's entered under Settings > General.

  4. ariamythe
    Posted 2 years ago #

    Yes, that's the Gravatar. I have double checked the email to make sure they match.

  5. Hmm, I can't tell from here why it's not pulling in your Gravatar - and it's working on my test and live sites.

    As a workaround, could you try uploading the same image manually under Appearance > Header and let me know if that works?

  6. katbrat
    Posted 2 years ago #

    Getting the same issue and the Appearance > Header isn't letting me remove or upload a new photo. I've tried uninstalling and re-installing the theme with no success. I even tried changing the gravatar and emptying cache files, but nothing is working.

  7. ariamythe
    Posted 2 years ago #

    I think I have resolved the issue.

    I was testing the ability to post a pic as Kathryn suggested. It worked, and i went to remove the image. After removing it, a button appeared under Header options to "Restore Original Header Image." I clicked that, and The Gravatar started displaying. So for some reason, on theme install it wasn't looking for the Gravatar, but pushing that option told it to.

    Hope this helps katbrat.

  8. ariamythe - glad you got it sorted.

    katbrat - let me know if ariamythe's steps work for you. If you still have trouble, could you start a new thread and provide a link to your site and Gravatar. Thanks!

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