Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Gravatar images not showing up in comments

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  • Plugin Contributor Ryan C.

    (@ryancowles)

    It’s worth noting that Jetpack does not alter the appearance of comments on your page. That’s handled by your theme.

    So, the first thing to check is whether your theme is responsible. You can rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Fifteen) and checking to see if the issue persists.

    You can also try to deactivate all plugins on your site, and see if that resolves the issue. If it does, then activate them one at a time to determine which is causing the conflict.

    I hope that helps!

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