Support » Plugin: Custom About Author » Gravatar image not displaying

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  • Plugin Author edwinkwan


    Hi Cwennin, could you double check to see if an email address was specified in the other site.

    I’ve checked the settings and everything looks the same. I am using the same Gravatar for my username on both sites and my Gravatar is displayed on one site but not the other.

    I did have an update for CAA this morning. Update completed on both sites. Same display issue with Gravatar.

    Plugin Author edwinkwan


    Hi Cwennin,

    For the site where the gravatar is not displaying, are you using a custom about author or a standard wordpress author? If you are using a custom about author, can you check to see if you have checked the box to use custom author image?

    Otherwise I can’t think of anything which will cause the gravatar to not display. The plugin is using a wordpress provided method call to get the gravatar.



    Sorry for the delayed reply. I have been away from this project for a while and I am just now getting back to it.

    Yes, I am using the custom about author. I have looked and do not see the box to use custom about author image on either site. Where is that option?

Viewing 4 replies - 1 through 4 (of 4 total)
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