Support » Plugin: Custom About Author » Gravatar image not displaying

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author edwinkwan

    (@edwinkwan)

    Hi Cwennin, could you double check to see if an email address was specified in the other site.

    I’ve checked the settings and everything looks the same. I am using the same Gravatar for my username on both sites and my Gravatar is displayed on one site but not the other.

    I did have an update for CAA this morning. Update completed on both sites. Same display issue with Gravatar.

    Plugin Author edwinkwan

    (@edwinkwan)

    Hi Cwennin,

    For the site where the gravatar is not displaying, are you using a custom about author or a standard wordpress author? If you are using a custom about author, can you check to see if you have checked the box to use custom author image?

    Otherwise I can’t think of anything which will cause the gravatar to not display. The plugin is using a wordpress provided method call to get the gravatar.

    cwennin

    (@cwennin)

    Sorry for the delayed reply. I have been away from this project for a while and I am just now getting back to it.

    Yes, I am using the custom about author. I have looked and do not see the box to use custom about author image on either site. Where is that option?

Viewing 4 replies - 1 through 4 (of 4 total)
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