Support » Theme: Ryu » Gravatar Heading Not Showing Up

  • Hi,

    I am having the same issues as many of you for my new blog (alexday.me). I tried the different solutions mentioned above and beyond. Please advice.

    Thanks,

    ADay

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Kathryn

    (@zoonini)

    Automattic Happiness Engineer

    Hi there, as a start, could you please:

    – provide a link to your site

    – describe in some detail the issues you’re having and specifically what you’ve already tried to resolve each one.

    Thanks!

    Moderator Kathryn

    (@zoonini)

    Automattic Happiness Engineer

    Ah, I just noticed an unlinked URL to your site above. 🙂

    That site is actually a WordPress.com site, while this forum is for self-hosted WordPress sites where you install the WordPress software on your own server.

    The Gravatar in Ryu is tied to the site owner’s email address. Check the address under https://wordpress.com/settings/account/ and make sure a Gravatar is set up for that email address.

    If you need further help, please use the contact form on WordPress.com to reach staff over there:
    Contact

    Hi Kathryn,

    Thank you very much for your quick and helpful response. I fixed my url from alexday.me to adaythinking.wordpress.com, but I haven’t seen a change in my image yet. All of my email addresses are linked to [email removed for privacy]. Can you see if I made the change incorrectly? I’m dying to figure this out.

    Sidenote: I also seem to have a hanging bullet point next to my one Page title “about” at the top of my homepage, so it looks like I have two pages with one title-less page.

    Thanks so much,

    Alex

    @adaythinking – you’re on the wrong forums – these forums are only for self-hosted WP.ORG sites.

    WordPress.COM support is here:

    http://en.forums.wordpress.com/

    They’ll be able to help you with any of these questions.

    Moderator Kathryn

    (@zoonini)

    Automattic Happiness Engineer

    As WPyogi said, could you please use the WordPress.com forums or submit a request through the WordPress.com contact form for further help with your issue. We’ve provided both links above. Thanks!

    Tips on getting help in the WordPress.com forums.

Viewing 5 replies - 1 through 5 (of 5 total)
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