Support » Plugin: Simple Lightbox » graphy theme

  • Resolved mausoftware

    (@mausoftware)


    How can investigate a problem? . I’m using theme “Graphy of Themegraphy”. your plugin works well. But if plugin is active I cannot personalize theme aspect. I have to deactivate plugin, make personalization, then reactive plugin.

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  • Plugin Author Archetyped

    (@archetyped)

    Hi, when you say you “cannot personalize theme aspect”, are you referring to using WordPress’ Customizer? If not, please provide more details on what you are referring to so that I can reproduce the issue.

    WordPress’ Customizer has been tested with both SLB and the Graphy theme activated and no issues were found. Is there a specific area in the Customizer that you are experiencing an issue with? If so, please provide additional details so that I can reproduce the issue.

    Thanks.

    Plugin Author Archetyped

    (@archetyped)

    This ticket has been closed due to inactivity. If you are still experiencing an issue with SLB, please provide the previously-requested details and I would be glad to reopen the ticket and take a look.

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