Title: Graph problem on mobile device Last modified: April 5, 2020 --- # Graph problem on mobile device * Resolved [appendix](https://wordpress.org/support/users/appendix/) * (@appendix) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/) * Since 3 days graphs are not displayed properly on tablet and iPhone.They are normally displayed on a laptop/PC. Does anyone know how to solve this? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgraph-problem-on-mobile-device%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/graph-problem-on-mobile-device/page/2/?output_format=md) [→](https://wordpress.org/support/topic/graph-problem-on-mobile-device/page/2/?output_format=md) * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12632759) * [@appendix](https://wordpress.org/support/users/appendix/) can you please explain in detail what you mean by “not displayed properly”? Please share a screenshot of what you see. Please disable any plugin that you may have installed in the last few days as it could also be conflict. * Thread Starter [appendix](https://wordpress.org/support/users/appendix/) * (@appendix) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12633527) * Please have a look on screenshots * [https://snipboard.io/6iJxbI.jpg](https://snipboard.io/6iJxbI.jpg) [https://snipboard.io/M1RVBw.jpg](https://snipboard.io/M1RVBw.jpg) * I did not change or install a (new) plugin * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12638090) * [@appendix](https://wordpress.org/support/users/appendix/) it may be important to know what changes you made on your install that stopped the charts from rendering. Did you upgrade WP? Did you upgrade our plugin? * Thread Starter [appendix](https://wordpress.org/support/users/appendix/) * (@appendix) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12638213) * I did upgrade to WP 5.4, but that was not the moment charts stopped rendering on tablet/phone. I have the latest version of your plugin. * Thread Starter [appendix](https://wordpress.org/support/users/appendix/) * (@appendix) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12638221) * The strange thing is that the second chart on Update NL page is displayed normal on tablet/phone * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12643555) * [@appendix](https://wordpress.org/support/users/appendix/) can you please share the URL of the page where both charts are available? * Thread Starter [appendix](https://wordpress.org/support/users/appendix/) * (@appendix) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12643816) * chart 1: [https://www.coronavirusdisease.nl](https://www.coronavirusdisease.nl) chart 2 and 3: [https://www.coronavirusdisease.nl/update-nederland/](https://www.coronavirusdisease.nl/update-nederland/) * chart 1 and 2 are not displayed normally on tablet/phone - This reply was modified 6 years, 1 month ago by [appendix](https://wordpress.org/support/users/appendix/). * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12650970) * [@appendix](https://wordpress.org/support/users/appendix/) I’m confused. [https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12638221](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12638221) you said that the second chart works but in your last message you said it doesn’t work. Are you talking about the same chart not working sometimes and working other times or are we misunderstanding this? * Thread Starter [appendix](https://wordpress.org/support/users/appendix/) * (@appendix) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12651465) * Sorry for the misunderstanding * Chart 1 on homepage is not displayed properly on tablet/phone * On page [https://www.coronavirusdisease.nl/update-nederland/](https://www.coronavirusdisease.nl/update-nederland/) the first chart (COVID-19 in Nederland)is also not displayed properly, but the second chart on this same page (sterfgevallen) is displayed normaly on tablet/ phone. * All three are displayed normaly on pc/laptop * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12654116) * [@appendix](https://wordpress.org/support/users/appendix/) in my testing, I cannot see the chart on the home page at all and the other two charts load well (even though the page takes a long time to load). When you say “is not displayed properly”, does it not display at all like it was for me or does it display with a problem? Can you please share a screenshot if it is the latter case? * Also, can you create a new page with no other elements except the 3 charts one below the other and then see if that renders correctly on the phone? * Thread Starter [appendix](https://wordpress.org/support/users/appendix/) * (@appendix) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12658809) * I created a new (test)page: [https://www.coronavirusdisease.nl/test](https://www.coronavirusdisease.nl/test) * It still doesn’t show properly on tablet/phone [https://snipboard.io/Kj1HNR.jpg](https://snipboard.io/Kj1HNR.jpg) * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12665000) * [@appendix](https://wordpress.org/support/users/appendix/) all 3 charts show on the phones I have tried. And on your screenshot it appears that chart 2 does not show whereas before, in your messages, you have stated that chart 1 does not show. The behavior is not consistent for you, am I correct? * Thread Starter [appendix](https://wordpress.org/support/users/appendix/) * (@appendix) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12665035) * That is strange. On my iPhone (and from my friends and family) two charts doesn’t show properly. * Sorry for misunderstanding but the problem is consistent. The same 2 out of three charts are not shown properly (only the blue chart with sterfgevallen is giving no problems) * Thread Starter [appendix](https://wordpress.org/support/users/appendix/) * (@appendix) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12665044) * [https://snipboard.io/Kj1HNR.jpg](https://snipboard.io/Kj1HNR.jpg) * The first two chats are not displayed properly. Consistent problem with the same two out of three charts. * Do you have advice how to solve this? * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [6 years, 1 month ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/#post-12669969) * [@appendix](https://wordpress.org/support/users/appendix/) have you tried it on a device that is not an iphone? if not, please do. Also please clear your phone cache. We can only suggest these steps as there is absolutely no reason for only some charts to show. Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/graph-problem-on-mobile-device/page/2/?output_format=md) [→](https://wordpress.org/support/topic/graph-problem-on-mobile-device/page/2/?output_format=md) The topic ‘Graph problem on mobile device’ is closed to new replies. * ![](https://ps.w.org/visualizer/assets/icon-256x256.gif?rev=3084574) * [Visualizer: Tables and Charts Manager for WordPress](https://wordpress.org/plugins/visualizer/) * [Frequently Asked Questions](https://wordpress.org/plugins/visualizer/#faq) * [Support Threads](https://wordpress.org/support/plugin/visualizer/) * [Active Topics](https://wordpress.org/support/plugin/visualizer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/visualizer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/visualizer/reviews/) * 19 replies * 2 participants * Last reply from: [contactashish13](https://wordpress.org/support/users/rozroz/) * Last activity: [6 years ago](https://wordpress.org/support/topic/graph-problem-on-mobile-device/page/2/#post-12762148) * Status: resolved