Support » Plugin: Backup & Restore Dropbox » Grabbing HTML from website backup

  • Resolved bentherarising

    (@bentherarising)



    Hello,

    Our website went down a few months back, and we decided just to build a new website and transfer whatever pieces of the old content we needed once it was done. Unfortunately, our website person can’t get the backup file to work, as it keeps giving her errors. Since we don’t really want to restore anything and just want to bring some of the content forward from the old version of the site, I’m wondering if there’s a way we can just go into the January backup files and grab the copy directly from there.

    Is that something we can do? If not, are there any other workarounds of the sort? Or should we just troubleshoot the restore process?

    Thanks much!

    Ben

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  • Plugin Author helena46

    (@helena46)

    Hello Ben,

    how did you try to restore your website?

    What error did you get?

    You can submit support ticket to let us help you with your problem and provide with additional information.To help any user and customer we have 24/7/365 free support.

    – Ticket System through installed plugin page on your WordPress;
    – Email support through support(@}wpadm.com;

    We will be glad to help and support you.

    Backup & Restore Dropbox Support Team

Viewing 1 replies (of 1 total)
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