Hello,
Thank you very much for taking the time to share such detailed and honest feedback — we truly appreciate it.
We’re sorry to hear about your experience with the WordPress plugin (v3.3.2). Your concerns regarding the global enqueue of jQuery on the front end and the loading of WonderPush assets even when not activated are completely valid points to raise. We understand how important performance optimization, clean asset loading, and adherence to WordPress best practices are, especially for developers.
It’s great to hear that our developer documentation has enabled you to build a custom integration tailored to your requirements. That’s exactly what we aim for: flexibility and full control when needed.
That said, your feedback about the plugin’s current architecture and standards is important. We’ve shared your comments internally with our product and engineering teams for review. Continuous improvement is a priority for us, and detailed input like yours helps us identify where refactoring or structural improvements may be necessary.
Thank you again for your transparency and for holding us to a high standard, we genuinely value that.
Kind regards,
4 weeks later, and wonderpush is still being loaded by the Brevo plugin, even if it isn’t used for anything. Thank you for making our website worse!!
Hi, same here.
Once activated, it can’t be turned off, even though it says it’s disabled. Here’s what appears in the logs: Error getting application Exception WonderPush\Errors\Server: Non 2xx status code at /wp-content/plugins/mailin/wonderpush-php-lib/lib/Net/Response.php:257
Hi there,
Thank you for flagging this, and I completely understand your frustration. Having an unused script still loading on your website for 4 weeks is not the experience we want for you, and we sincerely apologize for the inconvenience this has caused.
To ensure this is investigated and resolved as quickly as possible, I’d strongly recommend creating a support ticket directly through the Support page of your Brevo account. This way, a WonderPush specialist will be able to look into why the plugin is still being loaded despite not being in use, and work on a proper fix for you.
Here’s how to do it:
- Log in to your Brevo account
- Navigate to the Support section
- Submit a new ticket with the details of the issue (mentioning that WonderPush has been loading for 4+ weeks via the Brevo plugin even though it is not in use)
A specialist will follow up with you promptly.
We appreciate your patience and are committed to getting this sorted out for you.
Best regards,
