Support » Plugin: File Manager » Got hacked

  • Hi, my site was one of thousands that got hacked in September. I deleted the plugin and, one month later, I still haven’t able to get rid of some hidden spam links that the virus inject on my site. Google rejects my ads saying I have thos “ghost” links which I can’t find. I hired a team of people with NO luck. Do you know anything about this? Is there any way you can assit me?

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  • The only solution I had with one of my customers was to backup wordpress and do a clean install of the entire host, then restore the backup without the plugin and cleaning everything

    Plugin Support File Manager Support

    (@filemanagersupport)

    Hi @corporacionraya

    Thanks for reaching out. Please be issued we will surely help you with this.

    We take security very seriously and apologize to our community for any inconvenience or issues that have been caused. We urge users to update to the latest version immediately since it contains a patch for this vulnerability and will keep you protected.

    Please update the File Manager plugin immediately to v6.9 if you are using File Manager Free, or to v8.0 if you are using File Manager Pro. Here is some documentation to assist you with the process: https://filemanagerpro.io/article/how-to-download-latest-version-of-file-manager-pro

    Please send us a support ticket by using this link https://filemanagerpro.io/contact, we would like to assist you with this.

    Thread Starter corporacionraya

    (@corporacionraya)

    Hi, I sent you a ticket a month ago and one today, I still need help and I haven’t gotten any answer from you 🙁

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