Got charged for non existing website, want refund | WordPress.org

Resolved mikaele93
(@mikaele93)

3 years, 11 months ago

I had yearly subscription on jetpack, but since my website is deleted I could not cancel my subscription nor did I get any email from jetpack that my subscription is going to renew. I am not using software, I want a refund.

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Plugin Contributor James Huff
(@macmanx)

Volunteer Moderator

3 years, 11 months ago

You’ll be able to cancel and refund this from https://wordpress.com/me/purchases under the connected WordPress.com account.

Alternatively, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged

Viewing 1 replies (of 1 total)

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In: Plugins
1 reply
2 participants
Last reply from: James Huff
Last activity: 3 years, 11 months ago
Status: resolved