Support » Fixing WordPress » Got a WP account, got a website, but I can’t connect them to each other

  • Resolved lisagreen0113

    (@lisagreen0113)


    I am so sick of this …

    As the title says, I’ve got a WP site all set up.
    But I cannot log in to the wp-admin area of it (and have been trying to get there for well over a month, following all sorts of different advice etc…)

    What am I missing? I know its got to be something obvious, but a plain english / non-techy-speak answer would be REALLY appreciated..
    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Well your wp-admin screen is accessible. Have you got your login details? If not you can click “Forgot Password” and then just enter your email address – they should then be mailed to you.

    Or is there a different problem?

    Hello!

    Why can’t you log in? What happens? Are the username and password not recognized? Do you get a white screen after inserting your credentials? Do you get an error?

    What do you mean WP account and a website? Did you sign up for wordpress.com? That’s the web hosting service and these forums are for the self-hosted software. You can read about the difference here:
    https://en.support.wordpress.com/com-vs-org/

    Where did you sign up for your “account”, and where did you get your “website”?

    Says email address is not recognised when I try to login..? And I only have 1 attempt left.

    If I request a change of password, says it has sent it to my email address – but I’m checking all my accounts and there’s nothing there.

    Like I say, I know I’m missing something obvious but … GAH!

    Site is via wordpress.org, hosted by Stablehost

    Are you trying to log in with your Stablehost details? Those won’t work, as they’re separate to your WordPress log in. Have you managed to log into WordPress before, or is this your first time? Was WordPress installed for you by your host or did you install it yourself?

    Ok .. I don’t know how I did it, but I’ve changed a few settings in my Cpanel, and just got into my site for the first time.
    GAH!
    But at least I’m in now – thanks for your offers of help anyway!

    Moderator Jan Dembowski

    (@jdembowski)

    Brute Squad and Volunteer Moderator

    Side note: Please don’t use Developing with WordPress for these topics. I’ve moved it to Fixing WordPress where it belongs.

    Why can’t you log in? What happens? Are the username and password not recognized? Do you get a white screen after inserting your credentials? Do you get an error?

    Just a reminder, accounts on this site have nothing to do with accounts on your site. There is no connection at all. Your site is completely independent.

Viewing 8 replies - 1 through 8 (of 8 total)
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