Support » Plugin: Titan Anti-spam & Security » Googlebot now classing pages as unavailable – plugin now unuseable

  • Resolved Charles

    (@charlesrodmell)


    This is a critical issue. After updating the plugin to the new Titan version, my pages get classed as unreachable in the google mobile useability test (https://search.google.com/test/mobile-friendly), so they have dropped off google search results!! I only noticed while trying to search for some of my own articles which normally appear at the top.

    This is repeatable. If I deactivate the plugin (which I can only do by renaming the folder!) the pages immediately become reachable again in that report. If I activate it again, the pages immediately become unreachable.

    I now have to wait for google to reindex my site before anyone will find me, plus find an alternative anti-spam plugin. Edit: I’m going to roll back to yesterday’s backup and wait to see if this gets solved.

    For reference, I’m using iThemes security already, so maybe a conflict.

    • This topic was modified 1 year ago by Charles.
    • This topic was modified 1 year ago by Charles.
    • This topic was modified 1 year ago by Charles.
    • This topic was modified 1 year ago by Charles.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Artem

    (@webtemyk)

    Hello.

    This is really important. Can you write to our technical support on the site? https://cm-wp.com/other-questions-support/

    Thread Starter Charles

    (@charlesrodmell)

    Will do! edit: done. Cheers.

    • This reply was modified 1 year ago by Charles.
    Thread Starter Charles

    (@charlesrodmell)

    Looks like there’s a conflict with another plugin I have called GD Star Rating. It’s an old plugin that hasn’t been causing any issues on my site until now (certainly all articles have been showing fine on google). I’m sending you a video screencast in a minute.

    Thread Starter Charles

    (@charlesrodmell)

    I’ll mark this resolved because I doubt it will affect many other people.

Viewing 4 replies - 1 through 4 (of 4 total)
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