Support » Fixing WordPress » Googlebot can't access my site

  • I have 2 domains submitted to Google webmaster tools, non-www and www and I have set up preferred domain of non- www. I’ve submitted site maps to both and they seem to be working fine. However the www one is saying that it can’t access my site. Error is Googlebot can’t access your siteFeb 8, 2014

    DNS – green tick ok
    Server connectivity – green tick ok
    Robots.txt – Not ok, saying crawl post phoned because it cannot access the robots.txt

    URL Errors
    20 Not found. – these are all 404 not found errors and this is ok because they are deleted posts

    The non-www domain is working fine and no errors

    I am using wordpress with yoast SEO plugin. I’ve changed my permalinks to

    The sitemap that the yoast plugin generates is sitemap_index.xml

    So problem is the www version of my site in Google webmaster tools is not working. I set up a robots.txt file and all that is in it is as follows:

    User-agent: *
    Disallow: /wp-admin/
    Disallow: /wp-includes/
    Disallow: /wp-content/uploads/
    Disallow: /wp-content/plugins/
    Disallow: /wp-content/themes/
    Disallow: /wp-content/cache/

    I did a fetch as google for the robots.txt on the www domain and it succeeded without any errors.

    I did have the set up on another hosting server in January but a good few weeks ago I deleted the folder and the SQL database from the server but google must have indexed that back in Jan and is now totally confused…. Maybe that is part of the problem? I have no idea, I’ve been looking at it for days now and can’t sort it?

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  • Check your htaccess file, there is a possibility that its the problem


    I have the same issue.

    what kind of issue could exist in .htaccess.

    My robots.txt is very permissive, and google, bing and yahoo said that robits.txt prevent them to index the site.

    Any idea ,


    @jandard: It is considered impolite to interrupt another poster’s ongoing thread unless you are posting a solution or suggestion. As per the Forum Welcome, please post your own topic.

Viewing 3 replies - 1 through 3 (of 3 total)
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