Title: google_api_connection_fail
Last modified: September 15, 2020

---

# google_api_connection_fail

 *  Resolved [nukeblast](https://wordpress.org/support/users/nukeblast/)
 * (@nukeblast)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/google_api_connection_fail-3/)
 * I have the “Your site may not be ready for Site Kit” error with the error google_api_connection_fail
 * I tried a lot of stuff but I’m out of luck.
 * Here’s my site info, I know its not pretty, its brand new
 * >     ```
   >     ### wp-core ###
   > 
   >     version: 5.5.1
   >     site_language: en_US
   >     user_language: fr_FR
   >     timezone: America/Toronto
   >     permalink: /%postname%/
   >     https_status: true
   >     multisite: false
   >     user_registration: 1
   >     blog_public: 1
   >     default_comment_status: open
   >     environment_type: production
   >     user_count: 65
   >     dotorg_communication: true
   > 
   >     ### wp-paths-sizes ###
   > 
   >     wordpress_path: C:\inetpub\wwwroot\wordpress
   >     wordpress_size: 43.69 MB (45813114 bytes)
   >     uploads_path: C:\inetpub\wwwroot\wordpress/wp-content/uploads
   >     uploads_size: 483.07 MB (506532638 bytes)
   >     themes_path: C:\inetpub\wwwroot\wordpress/wp-content/themes
   >     themes_size: 4.72 MB (4950735 bytes)
   >     plugins_path: C:\inetpub\wwwroot\wordpress/wp-content/plugins
   >     plugins_size: 23.20 MB (24322553 bytes)
   >     database_size: 6.53 MB (6848512 bytes)
   >     total_size: 561.21 MB (588467552 bytes)
   > 
   >     ### wp-active-theme ###
   > 
   >     name: Twenty Nineteen (twentynineteen)
   >     version: 1.7
   >     author: the WordPress team
   >     author_website: https://wordpress.org/
   >     parent_theme: none
   >     theme_features: core-block-patterns, automatic-feed-links, title-tag, post-thumbnails, menus, html5, custom-logo, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-style, editor-font-sizes, editor-color-palette, responsive-embeds, widgets
   >     theme_path: C:\inetpub\wwwroot\wordpress/wp-content/themes/twentynineteen
   >     auto_update: Disabled
   > 
   >     ### wp-themes-inactive (3) ###
   > 
   >     Twenty Seventeen: version: 2.4, author: the WordPress team,Auto-updates disabled
   >     Twenty Sixteen: version: 2.0, author: the WordPress team (latest version: 2.2),Auto-updates disabled
   >     Twenty Twenty: version: 1.5, author: the WordPress team,Auto-updates disabled
   > 
   >     ### wp-plugins-active (1) ###
   > 
   >     Site Kit by Google: version: 1.16.0, author: Google, Auto-updates disabled
   > 
   >     ### wp-plugins-inactive (2) ###
   > 
   >     Theme My Login: version: 7.1.1, author: Theme My Login, Auto-updates disabled
   >     WPML Multilingual CMS: version: 4.4.2, author: OnTheGoSystems, Auto-updates disabled
   > 
   >     ### wp-media ###
   > 
   >     image_editor: WP_Image_Editor_GD
   >     imagick_module_version: Not available
   >     imagemagick_version: Not available
   >     file_uploads: File uploads is turned off
   >     post_max_size: 8M
   >     upload_max_filesize: 2M
   >     max_effective_size: 2 MB
   >     max_file_uploads: 20
   >     gd_version: bundled (2.1.0 compatible)
   >     ghostscript_version: not available
   > 
   >     ### wp-server ###
   > 
   >     server_architecture: Windows NT 10.0 i586
   >     httpd_software: Microsoft-IIS/10.0
   >     php_version: 7.1.29
   >     php_sapi: cgi-fcgi
   >     max_input_variables: 1000
   >     time_limit: 300
   >     memory_limit: 128M
   >     admin_memory_limit: 256M
   >     max_input_time: 60
   >     upload_max_filesize: 2M
   >     php_post_max_size: 8M
   >     curl_version: 7.64.0 OpenSSL/1.0.2r
   >     suhosin: false
   >     imagick_availability: false
   >     pretty_permalinks: true
   > 
   >     ### wp-database ###
   > 
   >     extension: mysqli
   >     server_version: 5.1.73-community
   >     client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $
   > 
   >     ### wp-constants ###
   > 
   >     WP_HOME: undefined
   >     WP_SITEURL: undefined
   >     WP_CONTENT_DIR: C:\inetpub\wwwroot\wordpress/wp-content
   >     WP_PLUGIN_DIR: C:\inetpub\wwwroot\wordpress/wp-content/plugins
   >     WP_MAX_MEMORY_LIMIT: 256M
   >     WP_DEBUG: true
   >     WP_DEBUG_DISPLAY: true
   >     WP_DEBUG_LOG: true
   >     SCRIPT_DEBUG: false
   >     WP_CACHE: false
   >     CONCATENATE_SCRIPTS: undefined
   >     COMPRESS_SCRIPTS: undefined
   >     COMPRESS_CSS: undefined
   >     WP_LOCAL_DEV: undefined
   >     DB_CHARSET: utf8
   >     DB_COLLATE: undefined
   > 
   >     ### wp-filesystem ###
   > 
   >     wordpress: writable
   >     wp-content: writable
   >     uploads: writable
   >     plugins: writable
   >     themes: writable
   > 
   >     ### google-site-kit ###
   > 
   >     version: 1.16.0
   >     php_version: 7.1.29
   >     wp_version: 5.5.1
   >     reference_url: https://interprog.com
   >     amp_mode: no
   >     site_status: not-connected
   >     user_status: not authenticated
   >     connected_user_count: none
   >     active_modules: site-verification, search-console
   >     required_scopes: 
   >     	openid: ⭕
   >     	https://www.googleapis.com/auth/userinfo.profile: ⭕
   >     	https://www.googleapis.com/auth/userinfo.email: ⭕
   >     	https://www.googleapis.com/auth/siteverification: ⭕
   >     	https://www.googleapis.com/auth/webmasters: ⭕
   >     search_console_property: none
   >     ```
   > 

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [nukeblast](https://wordpress.org/support/users/nukeblast/)
 * (@nukeblast)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/google_api_connection_fail-3/#post-13405892)
 * I’ve managed to go pass that error by uninstalling and reinstalling from the 
   plugin store.
 * I complete the setup succesfully but when it comes back to my site I have now
   this error.
 * Unknown Error (code: cURL error 60: SSL certificate problem: unable to get local
   issuer certificate). To fix this, redo the plugin setup.
 * If I redo the plugin setup it does the same thing.
 * It’s on IIS if that matters
 * Thanks !
 *  Thread Starter [nukeblast](https://wordpress.org/support/users/nukeblast/)
 * (@nukeblast)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/google_api_connection_fail-3/#post-13405922)
 * Got it !
 * Followed [this procedure](https://martinsblog.dk/windows-iis-with-php-curl-60-ssl-certificate-problem-unable-to-get-local-issuer-certificate/)
 * and upgraded to php 7.4
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/google_api_connection_fail-3/#post-13407096)
 * Many thanks for the update, and nice troubleshooting. Should other users with
   a similar hosting setup encounter the same issue we can reference this one.
 * May I ask you if you have WordPress installed in it’s own directly also?
 *  Thread Starter [nukeblast](https://wordpress.org/support/users/nukeblast/)
 * (@nukeblast)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/google_api_connection_fail-3/#post-13407197)
 * Yes it’s under /wordpress.
 * [https://interprog.com](https://interprog.com) …im just learning php and wordpress
   😉
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/google_api_connection_fail-3/#post-13407352)
 * Great job, and welcome to the community!
 * If you encounter any Site Kit related issues be sure to get in touch. And if 
   you have a moment free leave the plugin [a review](https://wordpress.org/support/plugin/google-site-kit/reviews/#new-post)
   after testing out the various dashboards.
 *  Thread Starter [nukeblast](https://wordpress.org/support/users/nukeblast/)
 * (@nukeblast)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/google_api_connection_fail-3/#post-13407382)
 * All right !! Will do.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘google_api_connection_fail’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3606666)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/)
 * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [nukeblast](https://wordpress.org/support/users/nukeblast/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/google_api_connection_fail-3/#post-13407382)
 * Status: resolved