Hi @kemmieg,
Thanks for reaching out! Could you please share the full error message? This will help us assist you further.
In the meantime, please try following our video guide, which walks you through the process step by step.
Thanks!
This is the error in the admin. It says no authentication required but I keep getting this error
Email Source: Elementor Pro Mailer: Google / Gmail { “error”: { “code”: 401, “message”: “Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.”, “errors”: [ { “message”: “Login Required.”, “domain”: “global”, “reason”: “required”, “location”: “Authorization”, “locationType”: “header” } ], “status”: “UNAUTHENTICATED”, “details”: [ { “@type”: “type.googleapis.com/google.rpc.ErrorInfo”, “reason”: “CREDENTIALS_MISSING”, “domain”: “googleapis.com”, “metadata”: { “service”: “gmail.googleapis.com”, “method”: “caribou.api.proto.MailboxService.SendMessage” } } ] } }
I walked through your video and I’m still getting the error.
Hi @kemmieg,
If your Google connection is already established under the WP Mail SMTP -> Settings area, please try sending a test email from your site (WP Mail SMTP -> Tools) to check for any errors.
If you are able to send and receive test emails, please enable the ‘Force From Email’ option under the WP Mail SMTP settings page and see if that resolves your issue.
Please let us know how it goes.
Hi @kemmieg,
We haven’t heard from you in a while, so I’m going to go ahead and close out this thread for now. If you’re still having trouble, feel free to respond here at your convenience and we’ll be happy to help.
Have a great day!
