Title: Google sync status error
Last modified: July 21, 2021

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# Google sync status error

 *  Resolved [ktlin](https://wordpress.org/support/users/ktlin/)
 * (@ktlin)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/google-sync-status-error/)
 * Hello
 * My site got infected by some malware, after I use ImmunifyAV (Plesk) to cleanup,
   I got some broken plugins, Google Listings & Ads is one of them:
 * This is the error message
 *     ```
       Google sync status
   
       Notice: Undefined variable: sync_status in /var/www/vhosts/museoclo.com/httpdocs/wp-content/plugins/google-listings-and-ads/views/meta-box/channel_visibility.php on line 64
       ```
   
 * Do you have any idea how to fix it?
 * Thanks a lot
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgoogle-sync-status-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Cara](https://wordpress.org/support/users/dcka/)
 * (@dcka)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/google-sync-status-error/#post-14691862)
 * Hi [@ktlin](https://wordpress.org/support/users/ktlin/),
 * First of all, I’m sorry to hear about the malware. That must’ve been a pain to
   get rid off.
 * As for the error message, it looks like the Google Listings and Ads plugin is
   looking for the `sync_status` variable, which seems to be defined in the plugin’s
   ProductMetaHandler.php file. I’m wondering then if some of the plugin files got
   corrupted after the cleanup. If so, you may want to look into a clean uninstall
   and reinstall of the plugin.
 *  Plugin Support [Cara](https://wordpress.org/support/users/dcka/)
 * (@dcka)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/google-sync-status-error/#post-14717612)
 * Hey [@ktlin](https://wordpress.org/support/users/ktlin/),
 * We haven’t heard back from you in a while, so I’m going to mark this thread as
   resolved. However, we’ll be here if/when you’re ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Google sync status error’ is closed to new replies.

 * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988)
 * [Google for WooCommerce](https://wordpress.org/plugins/google-listings-and-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-listings-and-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-listings-and-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/google-listings-and-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-listings-and-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Cara](https://wordpress.org/support/users/dcka/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/google-sync-status-error/#post-14717612)
 * Status: resolved