• Resolved bojdap

    (@bojdap)


    Today I found out that the stock data in the Google Sheet wasn’t updating, and the e-shop showed different data. When I ran the change setup process—without changing anything, just clicking through the whole process—the synchronization started working again. I’d like to ask what could have caused this and how it could be prevented. I’m on the free version; do you think the paid version could prevent this issue? Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support toukirwpdev

    (@toukirwpdev)

    Thank you for sharing the details. Could you clarify how you noticed the stock data wasn’t updating—was it when updating a product in WooCommerce or after completing an order that the stock didn’t reflect correctly?

    Also, after clicking the “Change Setup” button and going through the process, did you save and run the Apps Script and ensure the trigger is set to “on edit”? After this, is everything working fine or are you still experiencing the issue?

    Please note that, according to forum guidelines, support for commercial/premium plugin features is not permitted here. To get support for the premium version plugin, kindly contact us through our official support channel.

    Thread Starter bojdap

    (@bojdap)

    Hi, so it looks like it doesnt sync products from bundle product, but its strange because official stock in woocommerce works, stock levels of all products in bundle are reduced after bundle purchase but FlexStock doesnt reduce stock levels in google sheet. When I purchase single product, it works well.

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Thanks for sharing this information. Could you please provide more details about the Bundle Product? How have you created it on your site? Are you using any plugin or custom setup for this?

    If possible, kindly share a screen-recorded demonstration video. This will help us better understand the issue and allow us to investigate it properly from our end.

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    Since we haven’t heard back from you, so we’re assuming the issue is resolved and are going to mark this thread as resolved.

    If you need more help, please feel free to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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