Support » Plugin: WooCommerce » Google search showing wrong currency symbol

  • Resolved IT BIt Sol

    (@bhojascollection)


    Hi Woo Team,

    My woocommerce currency set to PK Rs (Pakistani Rs.) but when I search any product (Sy7553 @bhojscollection.com) on google it shows the $ symbol instead of Rs. with conversion amount, please help on this issue.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 40 total)
  • When I check your website I can see currency €. Could it be your currency is changed based on your agent location, so for me it shows €, for google it shows $ and for you it shows PK Rs (Pakistani Rs.)?

    Thread Starter IT BIt Sol

    (@bhojascollection)

    yes it correct understanding I want all to be same as PK Rs.

    OK; here is the documentation how to set only one currency:
    https://woocommerce.com/document/shop-currency/

    … although there are plugins which allow Multiple Currencies. Please make sure you disable this plugins if you would like to have only ONE base currency.

    Thread Starter IT BIt Sol

    (@bhojascollection)

    I have not added any multiple currency plugin, and single currency already setup as you mentioned in link (https://woocommerce.com/document/shop-currency/), however don’t know where is search engine picking $ symbol instead of set up currency symbol.

    Do you have some kind of translation enabled? For a split second I can see RS currency, after that EUR appears.

    https://snipboard.io/86oWYJ.jpg

    Thread Starter IT BIt Sol

    (@bhojascollection)

    I have not enabled any translation, I clear the cache this will be move as normal (Rs instead of EUR)

    Plugin Support Pepe (woo-hc)

    (@anastas10s)

    Hi there @bhojascollection 👋

    My woocommerce currency set to PK Rs (Pakistani Rs.) but when I search any product (Sy7553 @bhojscollection.com) on google it shows the $ symbol instead of Rs. with conversion amount, please help on this issue.

    Thanks for reaching out, let’s figure out why things are not lining up!

    From what I gather, there is some currency switching plugin/functionality enabled on the site at http://bhojascollection.com.

    In order to investigate things further, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then click the Copy for support button. You can either paste it in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us (as it provides additional paste settings).

    Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

    If so, please select View and copy and paste them into your reply here.

    Looking forward to hearing from you!

    Thread Starter IT BIt Sol

    (@bhojascollection)

    WordPress Environment
    
    WordPress address (URL): https://bhojascollection.com
    Site address (URL): https://bhojascollection.com
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    Settings
    
    API Enabled: –
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    Currency: PKR (₨)
    Currency Position: left_space
    Thousand Separator: ,
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    Number of Decimals: 2
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    Theme
    
    Name: Bhojas Collection Child Theme
    Version: 1.0.0
    Author URL: https://itbitsol.pk
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    Status report information
    
    Generated at: 2022-12-16 10:32:17 +05:00
    `
    Thread Starter IT BIt Sol

    (@bhojascollection)

    Hello @anastas10s
    Thanks for help please find the above system

    Thread Starter IT BIt Sol

    (@bhojascollection)

    2022-12-08T07:02:57+00:00 CRITICAL Uncaught Error: Call to undefined function wc_get_page_screen_id() in /home4/bhojasco/public_html/wp-content/plugins/woocommerce/includes/react-admin/connect-existing-pages.php:142
    Stack trace: 0 /home4/bhojasco/public_html/wp-content/plugins/woocommerce/src/Admin/PageController.php(501): require_once() 1 /home4/bhojasco/public_html/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Admin\PageController->register_page_handler('') 2 /home4/bhojasco/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) 3 /home4/bhojasco/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) 4 /home4/bhojasco/public_html/wp-admin/includes/menu.php(155): do_action('admin_menu', '') 5 /home4/bhojasco/public_html/wp-admin/menu.php(428): require_once('/home4/bhojasco…') 6 /home4/bhojasco/public_html/wp-content/plugins/jetpack/_inc/lib/core-api/wpcom-endpoints/class-wpcom-rest-api-v2-endpoint-admin-menu.php(92): require_once('/home4/bhojasco…') 7 /home4/bhojasco/public_html/wp-includes/rest-api/class-wp-rest-server.php(1171): WPCOM_REST_API_V2_Endpoint_Admin_Menu->get_item(Object(WP_REST_Request)) 8 /home4/bhojasco/public_html/wp-includes/rest-api/class-wp-rest-server.php(1018): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wpcom/v2/admin…', Array, NULL) 9 /home4/bhojasco/public_html/wp-includes/rest-api/class-wp-rest-server.php(442): WP_REST_Server->dispatch(Object(WP_REST_Request)) 10 /home4/bhojasco/public_html/wp-includes/rest-api.php(410): WP_REST_Server->serve_request('/wpcom/v2/admin…') 11 /home4/bhojasco/public_html/wp-includes/class-wp-hook.php(308): rest_api_loaded(Object(WP)) 12 /home4/bhojasco/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) 13 /home4/bhojasco/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array) 14 /home4/bhojasco/public_html/wp-includes/class-wp.php(399): do_action_ref_array('parse_request', Array) 15 /home4/bhojasco/public_html/wp-includes/class-wp.php(780): WP->parse_request('') 16 /home4/bhojasco/public_html/wp-includes/functions.php(1332): WP->main('') 17 /home4/bhojasco/public_html/wp-blog-header.php(16): wp() 18 /home4/bhojasco/public_html/index.php(17): require('/home4/bhojasco…') 19 {main} thrown in /home4/bhojasco/public_html/wp-content/plugins/woocommerce/includes/react-admin/connect-existing-pages.php on line 142
    Thread Starter IT BIt Sol

    (@bhojascollection)

    and above is log file of woocommmerce

    thanks

    Looks like the problem is with Jet-pack or any other third-party plugin. Can you follow this instructions here?

    https://wordpress.org/support/topic/critical-uncaught-error-in-woocommerce-plugin/#post-16287470

    Hi @bhojascollection

    Thanks for sending the System Status Report.

    I checked your site and confirmed that I am seeing Rs as your site’s currency as seen below:

    however don’t know where is search engine picking $ symbol instead of set up currency symbol.

    Can you please share with us a clear screenshot of what you are referring to here so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/. You can share the direct link to the image as a response to this topic.

    Thread Starter IT BIt Sol

    (@bhojascollection)

    HI @xue28

    I mean to say when i search any product of my website it shows dollar in search engine please see https://snipboard.io/kLsBHu.jpg

    thanks

    regards

    Hi,

    I was checking from my end and the price is showing USD currency. You can disable all plugins except WooCommerce, and switch the site’s theme temporarily to Storefront. Check again if the issue persists.

    It sounds like a staging site is a good idea for this test, we recommend WP Staging for quickly spinning up a new test site.

    You can use the Meks Quick Plugin Disabler, this plugin will remember what plugins you currently have active, so it’s easy to switch them back on. Link: https://wordpress.org/plugins/meks-quick-plugin-disabler/

    Let us know what you find.

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