Google reviews feed is rejected

  • Resolved jalop123j

    (@jalop123j)


    3 years, 7 months ago

    I am using google reviews feeed provided by the plugin.

    Google is rejecting my feed for two reasons:

    1. Privacy issues:
    a) Names should not show the full name, example: Ana Pérez should shown as Ana P, or in the worst case marked it as anonymus. <name is_anonymous=”true”>Anónimo</name>.

    b) Email should use Anonymus attributes.
    I could not find settings to achieve this.

    2) Reviews without “review text/description” are not valid. I am aware of a setting to make text/description mandatory while writing the review, I just turned it on but past reviews are still not fullfilling Google’s requirement, is there a way feed creation can exclude them?

    Thank you!!!!

    • This topic was modified 3 years, 7 months ago by jalop123j.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author cusrev

    (@ivole)

    3 years, 7 months ago

    Thanks for trying our plugin!

    1.a. The plugin automatically changes names like “Ana Pérez” to “Ana P.” I see that it was also done in your XML feed.

    1.b. Can you please clarify what email do you mean? I couldn’t find any emails in your XML feed.

    2. Yes, you can specify “Minimum length of reviews” (see “Reviews” tab on “Google” page in the plugin’s menu).

    Plugin Author cusrev

    (@ivole)

    3 years, 7 months ago

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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