Support » Plugin: Popups for Divi » Google reCAPTCHA

  • Resolved fusioncorp

    (@fusioncorp)


    Seem to be having some difficulty getting the captcha to show on the popup form. I am using gravity forms. Wondered if anyone had this issue or knew why it is not showing.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • alexanderverheijden

    (@alexanderverheijden)

    Same problem here. Recaptcha is visible on the rest of the site, but not in the popup. I am using CF7

    Plugin Author Philipp Stracker

    (@strackerphil-1)

    Hi @fusioncorp and @alexanderverheijden

    Thank you for reporting the issue with Google ReCaptcha.

    As the ReCaptcha is inserted and via Javascript by a third party plugin (GF or CF7) I cannot promise that I can find a solution for this. But I will have a look and let you know if I can find a solution or provide an update inside the plugin

    Thanks, Philipp

    Plugin Author Philipp Stracker

    (@strackerphil-1)

    Hi again @fusioncorp and @alexanderverheijden

    I’m stuck here – I have set up a website with CF 7 and a google reCaptcha form. However, in my tests, the reCaptcha was displayed correctly in both cases – in a normal section and in a Divi Popup.

    If you still have an issue with the reCaptcha element, could you temporarily set up a sample page (either public or password protected) and share it here? I’d like to review the issue on your website, as I could not reproduce any problem on my development site.

    Thanks for your help with this issue! Philipp

    Hi @philipp,

    Updated to version 1.5.1 of the pop UPS for divi plugin. Problem seems to be solved.

    Thanks for the help.

    @philipp

    Sorry,

    Had a divi form beneeth, but after deleting that one the recaptcha disappeared.

    Hi @philipp,

    Website with the problem:

    http://www.alexander-verheijden.nl/textiel/zeefdruk/

    Button offerte shows the popup form.

    How do I send out an privat message with the password.

    Plugin Author Philipp Stracker

    (@strackerphil-1)

    Hi @alexanderverheijden

    Can you send me an email with the password? strackerphil@gmail.com

    I’ll have a look at the page then. Thanks!

    Plugin Author Philipp Stracker

    (@strackerphil-1)

    @alexanderverheijden, thanks to your test site and some StackOverflow articles I think I know what is going on and why!

    The problem is, that Google initializes the reCaptcha right after the page is loaded. However, Popups for Divi removes the Popup Sections and stores them in memory and only appends them to the DOM tree right before they are displayed.

    As an effect, google does not find any recaptcha elements *at page load* and does not try to initialize recaptcha elements at a later time.

    I’m looking into ways to solve this, but cannot make any promises yet. I’ll update you here once I know more.

    Thanks, Philipp

    btw. if possible, can you leave the test page active for a few more days, so I have a reference in case I need to look up something?

    Plugin Author Philipp Stracker

    (@strackerphil-1)

    Google reCaptcha Support was added in version 1.6.0 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
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