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[resolved] Google Products Feed Plugin - Data Feed Problem (17 posts)

  1. anythinggraphic
    Member
    Posted 1 year ago #

    I just purchased the Google Product Feeds extension. It gave me a product data feed URL, but when I plug that into Google Merchant Center, it says that the feed URL cannot contain special characters...

    Can you advise on what to do? Thanks.

    https://wordpress.org/plugins/jigoshop/

  2. Jigoshop Support - Michael
    Member
    Plugin Author

    Posted 1 year ago #

    Can you please verify that you are using the current Version of Jigoshop (1.9.2)and that you using the at least PHP version 5.3. Also please verify that you have properly configured the Google Product Feeds extension by watching https://www.youtube.com/watch?v=lzF-MkaTAEg

    [Moderator Note: Please ensure that you are embedding links correctly in your posts. Link corrected.]

  3. Jigoshop Support - Michael
    Member
    Plugin Author

    Posted 1 year ago #

  4. anythinggraphic
    Member
    Posted 1 year ago #

    Thanks for the response!

    Yes, I have the latest version of WP, Jigoshop, and PHP 5.3.

    In the video, you'll see the link to the feed. If you copy and paste that into the options for Google Merchant Center, it gives an error saying it doesn't accept special characters...

    Is there another link to the feed that we can use for Google to accept the data feed?

    OR, do we have to save this feed as a TXT or XML file, then upload it to Google Merchant Center feeds?

  5. OptArt
    Member
    Posted 1 year ago #

    Hi @anythinggraphic,
    We are adding extra fix for special chars, new plugin release will be available to download on monday.

  6. anythinggraphic
    Member
    Posted 1 year ago #

    Awesome! Thanks guys :-) I appreciate the speedy responses.

  7. anythinggraphic
    Member
    Posted 1 year ago #

    Will we be notified via the WP Admin panel or do we have to redownload the ZIP from our Jigoshop account?

  8. OptArt
    Member
    Posted 1 year ago #

    You should have notification, but if it's not there - please check your account on jigoshop.com - new version was uploaded today

  9. anythinggraphic
    Member
    Posted 1 year ago #

    I downloaded the plugin again via My Downloads on Jigoshop.com and uploaded it to the site. I checked the settings and the URL is still the same (characters that aren't allowed in Google Merchant Feeds...).

    Example: http://domain.com/?action=generate_feed

  10. OptArt
    Member
    Posted 1 year ago #

    hm, what version number you've got?
    and can you copy example string that was refused?

  11. anythinggraphic
    Member
    Posted 1 year ago #

    I have version 1.0.1

    Here's a screenshot of the error I'm getting from Google Merchants: http://awesomescreenshot.com/0d12tw8v01

    The feed URL I'm putting in there is what I'm getting from the plugin: http://nmpiecompany.com/?action=generate_feed

    [ No bumping please. ]

  12. OptArt
    Member
    Posted 1 year ago #

    @anythinggraphic,
    thanks for detailed info, i'm trying to speed things up.

  13. anythinggraphic
    Member
    Posted 1 year ago #

    You're welcome! Thanks for working on it.

  14. Jigoshop Support - Michael
    Member
    Plugin Author

    Posted 1 year ago #

    assuming it's fine as we haven't heard back from you, marking as resolved for now

  15. anythinggraphic
    Member
    Posted 1 year ago #

    No, this is not resolved... I've tried to reach out multiple times but my comments keep getting deleted...

    I've been waiting on this for a while now...

  16. stuffuor
    Member
    Posted 6 months ago #

    Well I did not see this tread early, but posting the answer just in case, per your screenshot you are entering the feed url as the feed name, this is wrong. type anything.txt as the feed name and after that you can schedule a fetch on this feed name where you can paste the feed url. see how to send feed to google if you have your feed url.

    https://www.youtube.com/watch?v=W4raUCvkAOA

  17. Jigoshop Support - Michael
    Member
    Plugin Author

    Posted 6 months ago #

    Thanks @stuffour

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